Obligations:
Conduct Network Expansions, Upgrades, and Troubleshooting
Ensure reliable operation through periodic expansions, upgrades, and troubleshooting of networks.
Conduct User Requirement Assessments
Facilitate development of appropriate ICT solutions through user requirement assessments.
Coordinate Management of Content on MPA Websites and Portals
Oversee content management on MPA websites and portals to maintain relevance and accuracy.
Coordinate Systems and Hardware Specifications
Align specifications with user requirements to maintain policy and standards adherence.
Document Hardware Profiles, Workflows, Procedures, and Processes
Ensure business continuity through documentation of critical information.
Deploy, Monitor, Maintain, Upgrade, and Support ICT Systems
Ensure all business-critical systems, infrastructure, hardware, and software are operational and supported.
Provide Capacity Building of End Users
Educate end users on various software applications to enhance their skills.
Provide Guidance and Support for Application Users
Maintain business application systems to the highest standards through user support and guidance.
Manage and Configure Networks and Sub-networks
Ensure availability of e-services and applications through network management and configuration.
Manage ICT Application Projects
Oversee project implementation and provide technical expertise as necessary.
Install, Configure, Upgrade, and Maintain Applications and Hardware
Facilitate ICT services provision by managing applications and hardware.
